FAQ's

What topics will the surveys cover?

The surveys will cover a variety of topics, including asking for your reaction to VH1’s marketing, TV shows and your evaluation of new concepts. 

How will my responses to the survey be used?

Your responses, along with responses from other panel members, will help influence VH1’s strategic decisions and the channel’s efforts to make the best content possible for you.

How many surveys will I be asked to complete?

That will vary, but we expect around three to four per month.

How frequently do I have to participate?

It is completely up to you! There is no minimum number of times you must participate in our surveys, and you can cancel your membership at any time.

Will anyone look at my individual responses to a survey?

No. Your responses will be evaluated along with other respondents to the survey.

Will my responses be seen by anyone outside of The VH1 VIP Room or will my name, address or email address be given or sold to anyone outside of The VH1 VIP Room?

No.  Your responses to surveys or your name, address or email address will not be given or sold to anyone outside of The VH1 VIP Room.  Please see our Privacy Policy for more information: https://www.vh1vip.com/MediaServer/documents/PrivacyPolicy.pdf

How do I change my email address?

You can change your email address by logging into the portal at vh1vip.com and updating your profile information under the edit profile button.

How do I recommend the panel to somebody?

Send them a link to the portal vh1vip.com and ask them to click on the Join Now button on the portal page.

How do I participate in VH1 VIP Room surveys?

As a VH1 VIP Room member, all you have to do now is watch your email for survey invitations. We’ll invite you to participate in surveys we think you’ll be qualified for, based on the profile you provided during registration. Survey invitations will include the topic of the study and the URL where you can access the survey on the web. You are never obligated to participate.

Whom do I contact if I have questions or problems?

If you do not find the answer(s) you are looking for within the FAQs, or have other questions about The VH1 VIP Room or a specific survey, you can click on the technical support link below.

How do I ‘unsubscribe’ from The VH1 VIP Room?

You can unsubscribe by sending us an email at support@vh1vip.com with the word ‘Remove’ in the subject line or click on the technical support link below.